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Three Questions You Must Answer to Know If Your Strategy and Culture Are Aligned
Here is what we know about the relationship between strategy, culture, and firm performance: Firms with strategies and cultures that are aligned outperform firms with strategies and cultures that are not aligned. So, for example, if your organization’s strategy focuses
Building Stories for the Head and Heart
Our research for The Secret of Culture Change: How to Build Authentic Stories That Transform Your Organization found that stories need an additional content element if they are to be successful in changing an organization’s culture: They must appeal to
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Is Your Organization’s Culture in Tatters? How to Turn Your “Culture Problem” into a Culture Change Opportunity
While the COVID-19 virus will always be with us, it appears that we are beginning to leave many of the health consequences of the pandemic behind. But its impact on business continues to unfold—everything from high inflation and the need
Culture Change in an Organization with Multiple Cultures
Many organizations have multiple cultures. Sometimes, these different cultures are associated with different functional specialties in a firm—there is an accounting culture, an HR culture, an engineering culture, and so forth. Other times, these different cultures are associated with different
Are Your Management Meetings As Short As They Can Be?
“Simplicity is the ultimate sophistication.” Steve Jobs “The One Page Memo” is almost a “trademark” of Procter & Gamble. We all got trained on how to drive our messages across in just one page containing: (1) the purpose of the
Talking Versus Acting in Culture Change
Mark Twain once observed that “Actions speak louder than words, but not nearly as often.” This humorous—although deeply accurate—statement brilliantly summarizes the tension between “talking” and “acting” in facilitating culture change. Of course, speeches, group discussions, and one-on-one conversations are
Are You Good at “Dropping Balls” in Your Current Job?
I had one of the fastest career tracks to General Management at Procter & Gamble. In a company that only hired for entry-level positions and promoted from within, one would have to perform well for around 14 years to have
Building a Successful Culture-Changing Story
Everyone we know who has tried to change their organization’s strategies sooner or later runs into the same problem: To realize the full potential of these new strategies, they usually must also change their organization’s culture. While writing our book,
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